Success Strategies for Working Women
Nancy Clark

Nancy Clark is CEO of WomensMedia and is a frequent speaker on issues involving gender in the workplace.

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Women in Business: How To Give Criticism — Sandwich Style Is Not Best!

July 3rd, 2009

A Good Leader Learns How To Give Criticism To Her Team    

(Listen to it here.)

  

Beware of some advice. Many people will tell you to deliver a criticism in Sandwich Style. That’s the: Start with a compliment, give the criticism, end with a compliment. I say, “Wait a minute, that may not be a great idea for many women—especially for a woman who’s dreading delivering a criticism.” She may be so uncomfortable with the situation that she lays on the top slice—the beginning positive comment, so heavy it’s like a piece of bread overslathered with mayo—it grabs your attention.

 

Then, while the employee should be concentrating on the reason for the encounter—a problem—she’s marveling about how nice she feels about what her boss just said. The boss next delivers the criticism and then pads the ending slice with extra mayo as she exits the employee out of the office, satisfied that the problem has been handled.

 

I think you can see what happens next. The boss feels good that she padded on the nice stuff. The employee feels good about the encounter and assumes her boss must not be upset about that little thing in the middle.

 

My advice is a form of Sandwich Style, but I call it the Open-Face Sandwich Style of Delivering Criticism.

 

Call the employee into your office. If you first setup an appointment to meet, it adds weight to the meeting. Take a few seconds to pause, and don’t do any of those reassuring big smiles. You know, the fake smiles that come upon us when we’re nervous or uncomfortable. We especially throw the guys off with those because they don’t do all that smiling and nodding as often as we do.

 

Let the employee know what the problem is. Tell her who it’s affecting or how it’s affecting the company. At this point, you may choose to discuss possible solutions with her or instruct her to think it over and come back to you later with her ideas.

 

Because it will make everyone feel a little better, end with a compliment—a sincere compliment about something she’s doing right. Flip it over, and that’s the bottom piece of bread in the Open-Face Sandwich Style of Delivering Criticism.

 

I’ve received emails asking for more scripts that you can follow when you need a backup. My Women in Business Tip of the Week gives you that.

 

Now here it is.

 

 

Women in Business Tip of the Week:

 

Start in immediately along the lines of, “I called you in today because there’s a problem we need to discuss and we need to agree on a solution.”

 

Tell her what the problem is. Tell her the ramifications of the problem. Is it affecting other people? Is it affecting business? Is it affecting the company’s image?

 

Next, say, “What solution do you propose? Is there another possible solution as well?”

 

Pick the one that sounds best to you.

 

Then, “When will you start working on this solution? How long will it take you to correct the situation and eliminate this problem?”

 

Finish up with, “You professionally handled the X project right on schedule, so I anticipate that you’ll handle this equally well. Please come back in one week to give me an update on this problem. Thank you.”

 

 

Be sure to visit our site, www.WomensMedia.com to get Expert Advice for Women in Business.

 

 

Further Reading:

 

Website, WomensMedia, by Pat Heim with Susan Golant, Making the Most of Criticism and Praise

 

Blog, Women’s Lunch Talk, by Nancy Clark, Be Confident, Cover Your Self-DoubtUse Confident Language That Says, “I Can Do It!”or listen to it here.

 

Podcast (always about 5 minutes), Working in Heels, by Nancy Clark, Smart Women Interrupt When They Need To —Don’t Wait! Be A Smart Woman And  Interrupt.or read it here.

 

 

Website, WomensMedia, by Lynea Corson Hadley, Not Reaching Your Goals Fast Enough?One of these blocks may be holding you back.

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You Need A Stop-Doing List Along With Your To-Do List

May 18th, 2009

A Good Leader Conveys This Idea To Her Employees           

(Listen to it here.)
 
 
 
Today’s blog post was prompted by an article written by Guy Kawasaki, called In Pursuit of Elegance. He talks about how many of the best products are simple and compelling. Too often businesses add all the bells and whistles they can think of. Their idea is that more is better. Look at Google, look at the iPhone, and look at a Sudoku puzzle. Clean, simple, and completely compelling . . . to most people. I’ll go for Google, and the iPhone, but I’ll appreciate and avoid a Sudoku puzzle. Now that I think about it, I’ll substitute Twitter (see NancyFClark) for Sudoku any time. Twitter fits the simple and compelling model as well, if you’re following the right people. Clean, simple, compelling—that’s elegance.
 
When Fortune named Apple “America’s Most Admired Company,” Steve Jobs explained that the company’s “stop-doing” strategy was paramount in their success. As a CEO, or as a department manager, you’re responsible for determining which items on the list should be focused on, and which items need to be removed. In other words, what items or tasks need to be placed on your Stop-Doing List? You want your people to focus on the most important tasks—so you have to identify the less important tasks.
 
You know that 80-20 Rule? The one that says that 80% of business comes from 20% of your customers. Or it can also be applied as 80% of your company’s problems come from 20% of your customers (or products). If you’re like me, you’re balking at the exact numbers. Well, they could vary according to what you’re measuring, but it’s funny that numbers close to these pop up in many, many cases. So, let’s assume we can say 80-20.  
 
My Women in Business Tip of the Week is going to get you started on a newly focused agenda.
 
Women in Business Tip of the Week
 
Write up your To-Do List, including goals and objectives. Next, put these in priority order.  Count the number of items. What’s 20% of this number? That’s the number of items you should be attempting to remove from the list and place on your new Stop-Doing List. Do you think you can do that? Nah, me neither, but I’m going to give it a try. I hope you do too.
 
Adhering to this process (it’s called the Pareto Principle—another good thing from Italy besides pasta) will allow your employees to focus more time and more mental manpower on the things that matter most. That’s what a “most admired manager” does.
 
Do this and then let Fortune know you’re one of those “most admired managers” in one of the “most admired businesses.”
 
 
Be sure to visit our site, www.WomensMedia.com to get Expert Advice for Working Women.
 
 
Further Reading:
 
Website, WomensMedia, by Natalie R. Manor, Leadership & Confidence
Many Women Are Competent, but Lack Confidence

 
Blog
, Women’s Lunch Talk, by Nancy Clark, A Busy Working Woman Needs To Prioritize Her To-Do List  —Take These 5 Steps For A To-Do List That Keeps Your Priorities In Mind or listen to it here.
 
Podcast (always about 5 minutes), Working in Heels, by Nancy Clark, Organizing Your Desk For Time Management Results  —Spending Time On Organization Is Time Well Spent! or read it here.
 
Blog
, Women’s Lunch Talk, by Nancy Clark, Be A Woman Who Makes As Much As A Man —Money Facts You Should Know About The Gender Pay Gap or listen to it here.
 
Blog
, Women’s Lunch Talk, by Nancy Clark, For Success, Bring More Happiness To Work —Increasing Your Happiness Level Is Easier Than You Think! or listen to it here.
 
Website, WomensMedia, by Sam Horn, What to Say in Difficult Situations.
 
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Equal Pay? Women Aren’t There Yet.

April 29th, 2009

 

Gender Pay Gap Is Real . . . Unfortunately           

(Listen to it here.)
 
 
Here are some of the questions about the gender pay gap that we’ve been receiving at our website, www.WomensMedia.com.
 
1.  If A Woman Chooses Full-Time Employment, Does She Earn The Same As A Man?
 
Nope, not even close. Women who hold full-time, year-round jobs earn $0.78 for every $1 a man earns—in the same occupation and same level—meaning, the same job. This doesn’t include part-time workers, so that can’t be an explanation for what’s happening.
 
2.  Do Women Earn Less Because They Work Less?
 
Nope. A look at the earnings of women and men who work 40 hours or more per week reveals that the wage gap may actually widen as the number of hours worked increases. Women working 41 to 44 hours per week earn 84.6% of what men working similar hours earn; women working more than 60 hours per week earn only 78.3% of what men in the same time category earn (Source: Bureau of Labor Statistics).
 
Furthermore, women may work longer to receive the promotions that provide access to higher pay. For example, among school principals, women have an average of 3 years longer as teachers than men do (Source: National Center for Education Statistics). So it’s hard to argue that women’s lower earnings are simply a result of women putting in fewer hours per week, or even fewer years than men.


3.  If A Woman Earns A College Degree, Does She Earn The Same As A Man With The Same Degree?
 
Nope. These stats are equally sad. One year after graduation, female graduates working full time earn only 80% as much as male graduates earn. Ten years after graduation, women fall farther behind, earning only 69% as much. There’s a colorful chart by Professor Lips on WomensMedia showing what you can expect to earn with your education. In addition, a professional degree will only bring you 60% of what it brings a man, unless you perfect my Tip of the Day.
 
In case you’re wondering if there’s any variation between states, the answer is “Yes.” And the advice is:  Go to school in Vermont where your degree will bring you 87% of what a man gets upon graduation. Don’t go to school in Louisiana where your degree brings you 65% of what a man gets. If the governor of Louisiana decided to give free tuition, room, and board to women, it wouldn’t make up for the difference!  (Source: American Association of University Women)
 
 
4.  If A Woman Negotiates Her Salary, Will She Earn The Same As A Man?
 
Nope again. When women negotiate their compensation, they don’t get the same results as men. When men negotiate an entry salary or a raise, they achieve on average a 4.3% increase from the initial figure. By contrast, when women negotiate, they realize only 2.7%. I’d rather have the 4.3%, wouldn’t you? My Tip of the Week deals with this. There’s something you can do.
 
 
5.  If A Woman Moves Into A Typically Male Occupation, Does She Earn The Same As A Man?
Nope. There’s a gender-related wage gap in virtually every occupational category (Source: Bureau of Labor Statistics). Social psychologists have shown that as more women move into a male field, the perceived value of the occupation is lowered and the average wage begins sliding. To this I say, “Nurses, teachers, secretaries, get out there and invite more men into your fields and raise the perceived value.” 

Or, I guess you could wait until society drops the Gender Handicap. I’m confident this will be happening in the near future. In the UK, it may be happening in the very near future as a new law goes into effect requiring companies to publish their pay by gender for every job. Let’s salute their Minister of Equality, Harriet Harman, who says it’s not fair that women are paid 20 per cent less than men when they made up half the workforce. “It’s pay discrimination and it should not be left to the individual woman to explain - it should be down to the employer to explain and to justify if pay is unequal,” she said.
 
My Women in Business Tip of the Week deals with negotiating your entry salary or a raise. 
Here it is.
 
Women in Business Tip of the Week
Do your research first. Find out what the pay scale is for a particular job. You could look on the Internet, Salary.com or the Salary Center on Monster.com. Since men are making 20% more than women, don’t aim for the bottom of a pay range—that’s what women are probably making. You could also ask men indirectly, for example, “How much do you think the X position pays? And what skills do you think would garner higher pay?”
 
Now, when you go in to negotiate your pay, you’ll get less than a man, according to the studies. So, you need to negotiate harder than a man. Don’t expect to ask for an amount once. Assume you have to repeat the amount at least 3 times, adding another benefit to the company each time. You want to raise the thought in the manager’s mind that, “I expected her to give in. This is a woman who’s not backing down, and my department could sure use her skills.” 
 
Make sure you’re the woman who won’t back down. Get busy and start practicing now!
 
 
Be sure to visit our site, www.WomensMedia.com to get Expert Advice for Working Women.
 
 
Further Reading:
 
Website, WomensMedia, by Professor Hilary M. Lips, The Gender Wage Gap: Debunking the Rationalizations
 
Blog
, Women’s Lunch Talk, by Nancy Clark, Gender Pay Gap:  80 Cents For Each Dollar A Man Makes Is Not Okay! Lots Of People Think Women’s Pay Is Creeping Up To Men’s—Lots Of People Are Wrong or listen to it here.
 
Podcast (always about 5 minutes), Working in Heels, by Nancy Clark, Is Negotiation Different For Women? or read it here.
 
Blog
, Women’s Lunch Talk, by Nancy Clark, Be A Woman Who Makes As Much As A Man —Money Facts You Should Know About The Gender Pay Gap or listen to it here.
 
Blog
, Women’s Lunch Talk, by Nancy Clark, Salary Negotiation: How To Ask For A Raise or listen to it here.
 
Website, WomensMedia, by Kolb, Williams, and Frohlinger, Confronting the Gender Gap in Wages.
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Let’s follow the UK lead. In fact we could take it one step further—President Obama (BTW thank you for the Ledbetter bill)—by requiring companies to publish how long it takes to promote employees in each position—by gender. I believe the Slow-To-Promote-Women situation is often subconscious and not deliberate discrimination.

This happens over and over again at promotion time. It doesn’t matter if the boss is a man or a woman—we’ve all been doing this. The boss decides Jane doesn’t seem to be completely confident about handling a bigger job, and Jim is ready to take on whatever is necessary. Both Jane and Jim are equally talented and equally fearful about their abilities, but the woman shows or verbalizes her worries. She’s perceived as Not-Quite-Ready to be promoted. 

Measuring the rate of promotion by gender—President Obama—will quickly show companies, and individual managers, where improvement is needed. Oh, I love these quick fixes.

 

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How To Get Motivated

March 30th, 2009

5 Steps For Motivation                     (Listen to it here.)
 
 
1.  Imagine you’re on your deathbed – an unpleasant enough visual to catch your attention, as it should. It makes you think about the shortness of life and the importance of doing things that are important to you. If you knew you might die soon, say next year, what things would you want to quickly begin accomplishing? Think about various facets of your life and pinpoint the 3 most important items for each.
 
2.  Drop pessimism. I especially want to talk to you if you look at whatever’s unsatisfactory in your life, and say, “That’s the way it is. Things are bad. I’m just being realistic.” If you don’t drop the pessimism, you’re squandering chances of success. Admit it, people with an optimistic outlook go farther. Others want to be around them—others want to help them. They have a headstart. Hey, it’s an attitude. You can change an attitude. Studies have shown that when people are told to intentionally smile, even if they don’t feel like it, they start feeling happier. And, people react to them in a more pleasant manner. It’s a vicious cycle (in a good way): You force yourself to smile, you feel better, others smile back at you, they feel better, they turn and smile at someone else—or do someone a favor, who then passes the favor on. That’s a vicious cycle we should strive for. Adopt a new attitude—your new mantra is “I’m an optimist at heart.”  Now and then bad things happen, even to optimists. Reframe these things. They are now Challenges—and you’re up to the Challenge. Right? Right!
 
 
3.  Take up acting. You know, act as if . Who is the role model for the life you want to lead? How does she talk, dress, carry herself? Aim high. Assume this is a class project—and you expect to get an A+ for your efforts. It’s interesting, the thoughts that go through your mind before you take an action register strongly in your subconscious. In fact, scientists say your subconscious can’t distinguish between imagined actions and real actions. This explains how an athlete can improve her game by adding visualization sessions. So, visualize yourself acting in a new manner. Start strengthening those new, improved brain circuits!
 
4.  Meet new people.  It’s stimulating to meet new people. Find out what they’re interested in—what they like to do. Tell them a little about yourself, but don’t hog the conversation. So often people are thinking about the next comment they want to make and consequently steer the conversation away from where the other person was headed. My Tip of the Week deals with this topic.
 
I’m frequently surprised that the impression I have of someone before I get to know them is way off base. Now, I try to give them a chance to change that first impression. I’m conditioning myself to not label people as Probably-An-Artist or Not-A-Serious-Business-Person before I give them a speaking chance. Who knows, they could be both! (I am.)
 
 
5.  Take baby steps at first. Sometimes we avoid going after a goal because it seems like such a big deal to undertake. This is one of the reasons we often procrastinate, saying, “I’m not quite ready to do that. I’m sure I will be soon.”  What if you decided to start right now, but with the intention to only do a teeny, tiny bit—only take a baby step? It might be to do an Internet search. This might give you the incentive to take one more baby step—maybe make a phone call. Those are easily doable, right? Each day that you find yourself leaning toward procrastination, take one more baby step. 
 
 
 
My Tip of the Week deals with Meeting New People.
Here it is.
 
Tip of the Week:
 
I advise women in business to set a goal of meeting new people who could help them in business. You set the number. For instance, you could decide you want to meet 1 new person each month who could accelerate your business. If it’s a client you’re thinking about, perhaps 1 a week would be your goal.
 
There’s one more goal you could consider. How about setting your sites on someone who is living the business life you aspire to? You’d be surprised how often a high-level person is willing to impart advice to someone who admires them. Try it! 
 
 
Be sure to visit our site, www.WomensMedia.com to get Expert Advice for Working Women.
 
 
Further Reading:
 
Website, WomensMedia, by Caroline Jalango, How To Motivate Yourself Toward A Worthwhile Goal
 
Blog, Women’s Lunch Talk, by Nancy Clark, Time Management & Procrastination —Tackling Procrastination Is A Time Management Tool That Works!or listen to it here.
 
Podcast (always about 5 minutes), Working in Heels, by Nancy Clark, Organizing Your Desk For Time Management Results  —Spending Time On Organization Is Time Well Spent!
 
Website, WomensMedia, by Lynea Corson-Hadley, Design Your Own Business Or Job
If you feel stuck in a job or career that doesn’t suit you, if you’re not happy and excited about going to work each day, maybe it’s time to make a change — because it doesn’t have to be that way.
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For Success, Bring More Happiness To Work

March 3rd, 2009

Increasing Your Happiness Level Is Easier Than You Think!
 
 
If you’ve suspected that happy people get better work evaluations and higher pay, then you’re right. A 15-year study in Australia showed this is true. Happiness has wide ranging effects. According to Professor Martin Seligman (author of Authentic Happiness), “…it turns out that adults and children who are put into a good mood select higher goals, perform better, and persist longer on a variety of laboratory tasks, such as solving anagrams.” Ah, that means happiness improves motivation as well. More Good News.
 
Did you ever expect to hear the words “scientific” and “happiness” in the same sentence? I didn’t, but now I’m happy about it.
 
Recent scientific reports show your happiness level is something that can be increased with a minimum amount of effort. Don’t you want to be happier? Don’t you think others like to be around happy people? Professor Sonja Lyubomirsky of the University of California (author of The How of Happiness) has conducted happiness research with thousands of men and women. The Good News is that a full 40% of your happiness level is completely within your control. You may have received Unhappy Genes and suffered Unfortunate Life Circumstances, but you still get a clean 40% at your command. And the tasks you can do are surprisingly easy.
 
Before I talk about these tasks, let’s get the 3 Big Happiness Myths out of the way.
 
Myth #1: Happiness is something that you find, like Shangri-la. This is not true, so don’t wait around for this magical occurrence.
 
Myth #2: Our circumstances determine our happiness. This is not true, so don’t think, “IF only this would happen, THEN I’d be happy.” I think this is a trap everyone falls into at some time.
 
Myth #3: You either have it or you don’t. Not true either. I’ve already told you’ve got 40% to develop. You can make improvements. 
 
 
Let’s get to the 12 tasks that Professor Lyubomirsky says will help you. She has an instant aversion to overly sweet sounding ideas, as I do. But, when she pushed herself to write gratitude letters to colleagues, she was surprised with the positive effect on others and on herself. So give yourself a little push. These are simple tasks. You don’t need to try all 12 of them. You could start out by selecting 4 that sound most appealing to you. Later, you can get around to other 8 and astound yourself with the results. Let me know about these astounding results. While you’re at it, get a copy of The How of Happiness and take its personal inventory and recommendations.
 
Here are the 12 simple tasks.
 

  1. Express gratitude — You can tell others or you can write down 5 every evening for a week.
  2. Cultivate optimism — Keep a journal of Your Best Possible Future. I’ll talk more about this in my Tip of the Week.
  3. Avoid overthinking and social comparison — Cut down on how often you rethink your problems and compare yourself to others. Cut down on thoughts, such as, “I wish I wouldn’t have said that! I should have said …”
  4. Practice acts of kindness — This is one of those overly sweet sounding ideas that I’m surprised I’ve become addicted to doing at least once a day. And scientists now have proof that “pay it forward” is something that usually happens. It’s saccharine, but true. I agree with Robert Wright (author of Non-Zero, another book you should get) that altruism is built into our genes. It’s helped our survival. As Martha Stewart would say, “It’s a good thing.”  Nah, I can’t get that sweet.
  5. Nurture relationships — Spend time and energy in cultivating and enjoying a relationship, or healing an ailing relationship.
  6. Develop strategies for coping — Practice ways to handle or get over stress, hardship, or trauma.
  7. Learn to forgive — Write a letter in which you try to let go of anger or resentment of someone. It is necessary to write it, but not necessary to mail it.
  8. Do more activities that truly engage you — I call these “flow activities” that you find challenging and absorbing. You know you’re in flow when you lose track of time. If you’re interested in this topic, you absolutely have to read the book Flow: The Psychology of Optimal Experience by Professor Mihaly Csikszentmihalyi.
  9. Savor life’s joys — Pay close attention and replay life’s momentary pleasures and wonders, through thinking, writing, drawing, or sharing with another.
  10. Commit to your goals — Pick one, or several of your goals and devote time and effort to pursuing them.
  11. Practice religion and spirituality — Devote thought and energy to whichever form is comfortable for you.
  12. Take care of your body — Engage in physical activity, meditating, smiling, and laughing.

 
So, pick your Top 4 and devote attention to them. Later, pick up the other 8 and see how high you can raise your Happiness Level. Who could object to that?
 
 
My Tip of the Week deals with Task #2 Cultivating Optimism.
Here it is.
 
Tip of the Week:
 
This will not take much of your time. It will take 20 minutes tonight and 20 minutes for each of the next 3 nights. Research at two universities (by Professor Sonja Lyubomirsky, and by Professor Laura King) has shown this small investment of time can make a significant difference in your life.
 
Select a blank notebook and begin writing a journal of Your Best Possible Future. Be sure to cover each area of your life—I mean, your future life. Picture yourself in the future, after everything has gone as well as it could. You’ve worked hard and accomplished your life goals. For instance, Julie Anne could say, “I can imagine myself married with 2 children, working in the Internet field, spending summer vacations in Montana with my family, meditating and exercising on a regular schedule, planning social outings, organizing art exhibitions, and performing the saxophone with The Big Sky Cowgirls.” 
 
Remember, scientists have shown us we can increase our happiness, optimism, and our motivation. Spending 4 nights on this exercise will make a difference, and devoting another night, maybe once a month, will improve it even more. How much of an improvement in Your Best Possible Future do you want to see? Make it happen. It’s within your control!
 
 
Be sure to visit our site, www.WomensMedia.com to get Expert Advice for Working Women.
 
 
Further Reading:
 
Website, WomensMedia, by Dianne Schilling, Simple Secrets of Happiness.
 
Blog, Women’s Lunch Talk, by Nancy Clark, Balancing Work, Family, Friends And More —Consider 8 Aspects In Your Work-Life Balance or listen to it here.
 
Podcast (always about 5 minutes), Working in Heels, by Nancy Clark, The Good News About Women And Leadership —Here’s Something to be Happy About!
 
Blog, Women’s Lunch Talk, by Nancy Clark, Reduce Stress With Mindfulness —One Minute of Focus Is A Minute Well Spent or listen to it here.
 
Website, WomensMedia, by Sarita Maybin, How to Stay Positive in a Negative Workplace.
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The Glass Ceiling Is History!

February 14th, 2009

Let’s Make Sure The Glass Ceiling Stays In The Past
 
 
Finally, and dramatically, public perception has changed!
Five years ago, anyone could say, “ A woman or an African American man cannot be elected President,” and it would be assumed to be true. Now, even though Hillary Clinton did not win, we can picture either type of candidate having a viable chance in the future. Imagine the change: Race or gender no longer eliminates you from becoming President of the United States!
 
This perception is percolating down into our business world with the outstanding performance of a number of female CEO’s. We have seen that a woman can successfully grow a small company into a major player, such as Meg Whitman did with eBay. She formed a fledgling Internet idea into a company with revenue of 8.46 billion dollars a year. She now has her eye on another arena—politics.
 
The Rules are Changing
You no longer have to dress like a man or act like a man to reach upper management—the level that was forbidden by the glass ceiling. You can act in a style that’s comfortable to you as long as you show others they can have confidence in you. My Tip of the Week shows you how to do this.
 
The Glass Ceiling Effect
Some of you may be wondering, “How strong was that glass ceiling?” With nearly half the U.S. workforce female, it only allowed 15% of the upper management desks to be occupied by women. So, assuming as I do, that women and men are equally competent in their abilities, we would be seeing 50% of those desks occupied by women if the glass ceiling had not existed.
 
This glass ceiling effect took place over and over again at review time. There’s a little bit of subjective thinking in a review, in the manager’s mind, that pushes a competent worker over the threshold into a higher level position. It goes like this, “She’s doing a good job . . . but she doesn’t look like upper management material in our company.” Well, that’s true. She probably doesn’t appear as confident or as imposing. She probably talks about her business worries—men work harder to not expose any weakness. And she probably doesn’t look like the current upper managers, 85% of whom are men.
 
What Must You Do?
Individually, we have to remove gender bias—along with racial and ethnic bias—from our subjective promotion criteria. I need to emphasize here that it doesn’t matter if the reviewing manager is male or female. We’ve been comparing our employees to men at the top. So, it’s up to each of us to do our part to conduct unbiased reviews—making sure the glass ceiling stays in the past.
 
 
5 Steps for Moving Up
Here’s what you can do to speed your ascent into the realm of upper management.
 

  1. Believe that the glass ceiling is obsolete and that it won’t affect you. You know, act as if there’s no sexism left in business. Remember that others who still hold that belief are hanging onto a passé dogma.

 

  1. Make a point of showing you’re a decision maker. You can solicit input, but assume your role as the final decision maker on projects. You must overturn that erroneous stereotype that women are indecisive. Management studies show female managers are good at making decisions.

 

  1. Force yourself to be more of a risk taker. Women are more risk averse than men, and sometimes miss business opportunities. So, up your risk taking by 15%, 20%, or whatever takes you slightly out of your 100% safety zone.

 

  1. Speak up when others will notice—remember, you’re now a player. Act like one.

 

  1. Get help at home—help with the cleaning, help with the children, help with your elders—don’t assume you have to do it all. You’ll still have moments when you feel overwhelmed with your “other life duties,” but try not to complain at work. Your superiors might decide you can’t take on higher assignments.

 
 
My Tip of the Week asks you to join me in prodding companies to do the right thing. Here it is.
 
Tip of the Week:
 
See to it that the statistics for your company are published. The Internet is a good place. The purpose of these stats is to highlight your company’s positive role in shattering the glass ceiling, such as:  “Five years ago, 11% of the top 2 tiers of our company were female. This year we’ve progressed to 15% and we’re looking forward to progressing next year as well.” A public record of this is an incentive to do even better next year. And I’m all for incentives, because they work!
 
 
Be sure to visit our site, www.WomensMedia.com to get Expert Advice for Working Women.
 
Now that the glass ceiling is history, make your move—with confidence.
 
 
Further Reading:
 
Website, WomensMedia, by Bonita Banducci, Women’s Equality and Equity—Equal and Different—WIth Bonus Tips From Five Savvy Women
 
Blog, Women’s Lunch Talk, by Nancy Clark, Proof That Women Make Great Managers—Studies Show Areas Where Women Excel or listen to it here.
 
Podcast (always about 5 minutes), Working in Heels, by Nancy Clark, Gender Stereotypes Hold Women Back—Those Little Put-Downs Really Do Add Up!
 
Blog, Women’s Lunch Talk, by Nancy Clark, Leadership For Women—How To Make The Jump From Manager To Leader or listen to it here.
 
Website, WomensMedia, by Hilary M. Lips, Women and Leadership: The Delicate Balancing Act
 
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Balancing Work, Family, Friends And More

February 3rd, 2009

Consider 8 Aspects In Your Work-Life Balance
 
 
Balancing all aspects of your life is not about running harder and faster. It’s about realizing the following:
 

  • There’s only a limited amount of time each day when you’re awake and functioning.
  • It’s not good to concentrate on only one thing, such as work–you’d be neglecting family and friends.
  • Perfection is not always good, and is often a waste of time.
  • And, there are a number of areas where your attention is needed.

 
So what are the areas I need to consider when I’m trying to balance my life? It’s a big list. Here are the 8 that are on my list: Family, Friends, Work, Health, Spirituality, Giving Back, Being Selfish, and then there’s Trajectory—which I’ll explain in a minute.
 
First on my list is Family. I’m a proponent of “When you’re with your family, give them your full attention.” This means no Blackberry on the beach. I know you might consider multitasking a plus, but give it another review and see if you change your mind.
 
Friends.  Schedule get-togethers and phone calls.
 
Work.  Do the most important things on your list each day. Don’t allow guilt over the undone tasks to consume you. Instead, delegate what you can, and then forgive yourself for not having more than 24 hours in a day.
 
Health.  You know what you need to do: Eat better foods, don’t skip meals, exercise, take vitamins, see a doctor and a dentist on a regular schedule—see that’s a simple list. If you’re overweight, you need to change your habits and your choices.
 
Spirituality.  This may be religion for some of you. Do you have a philosophy of life? Does life have meaning for you as part of something larger than you? Work this into your balance of life schedule.
 
Giving Back.  This is my personal add-on: Make the world a little bit better than it would have been without you. It may be by raising a child who is good to others. It may be by tending to an unsightly median strip in your neighborhood. It may be by contributing $25 to a micro-loan program. It’s why I started the website www.WomensMedia.com with 2 friends to help working women succeed.
 
Being Selfish.  Aha, now who could object to that? Time for yourself is a must on your list. Schedule it onto your calendar. Look forward to that time when you look over your plans for the day and the week.
 
Trajectory.   Here’s the one I need to explain. This is similar to a New Year’s resolution for your life’s direction. You get to steer yourself toward goals for family, friends, work, spirituality, giving back, and just being selfish. My Tip of the Week deals with this.
 
And here it is.
 
Tip of the Week:
 
You only have to make 1 decision . . . BUT, you have to make it right now! You have to decide how often you’ll think about your trajectory—I mean, how your life is going. Once a year is not often enough, come on, you agree with that. Decide how often you want to look over those 8 aspects of your life to see if you’re staying on the road you’ve envisioned for yourself. Sometimes unexpected situations or opportunities occur which alert you to the need to redirect your “drive.”  I’ve made my decision. I’ve decided that when I see it’s the first day of a month, I’ll pull out my list and quietly look over each aspect and see if I’m falling behind in one, or if my overall direction needs a correction. This shouldn’t make me feel bad. It should make me feel that I’m keeping up with my goal of a mini-correction on the first of every month. How about that? One more thing to feel good about!
 
 
Be sure to visit our site, www.WomensMedia.com to get Expert Advice for Working Women.
 
 
Further Reading:
 
Website, WomensMedia, by Madeleine Holman, The Problem of Balance —Is It A Myth?
 
Blog, Women’s Lunch Talk, by Nancy Clark, How To Get A Handle On Time —Don’t Let Time Ruin Your Work-Life Balance or listen to it here.
 
Podcast (always about 5 minutes), Working in Heels, by Nancy Clark, Work-Life Balance:  Men Are Learning To ShareThe Second Shift Is Up For Negotiation
 
Blog, Women’s Lunch Talk, by Nancy Clark, Power For Women —Successful Women Use Power Differently Than Men or listen to it here.
 
Website, WomensMedia, by Debra Pestrak., How to Balance Your Career and Your Family —So Both are Rewarding and Enjoyable

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How To Manage Your Project

December 20th, 2008

Organize A Project With Five Easy Steps
 
 
I’m not going to try to guess what type of project you’re wrestling with. Do you have more than one? You probably do. Today, I’ll talk about a way to organize—and simplify—a project that doesn’t involve managing other employees. The Group Project will be covered as another topic.
 
Think of 1 project you want to do. What if I said to you, “Right now, write a list of what needs to be done to perform this project beautifully?”  Would you sit in front of your computer with your fingers paralyzed, perched over the keys? If so, you may have the Perfectionist’s Dilemma—you may be expecting to see a neat, perfectly arranged document appearing on your screen. Don’t worry—in this case, you’re normal.
 
Wouldn’t you feel better if I directed you to type up a very rough draft of what needs to be done? And I’d promise that no one else will be able to look at it. Is the paralysis gone?  And wouldn’t all this be more doable if I gave you Five Easy Steps to follow? Good! Here are the Five Easy Steps.
 
1.  Define the Goal – What’s the end product you want to achieve? What’s the goal date? Give yourself a little leeway by establishing an Almost Goal Date. This is the date you’ll aim for—knowing you’ll have a few extra days for polishing or basking in your early success.
 
2.  Outline the Big Steps — Leave space below each one for step # 3. Put an End Date on each of the Big Steps.
 
3.  Outline the Little Steps that are contained in each of the Big Steps above.
 
4.  Keep a Running File on everything. Save information in computer files or paper files in case you’ll be doing a similar project another time, or in case you want to document your success in the workplace. Yes, you do want to do that!
 
5.  Put the Next Step on your To-Do List each day. Refer to my tips on writing your To-Do List. Remember each one has an action included.
 
 
 
Tip of the Week:
 
You know that Running File I mentioned as part of #4 above? Well, you can use that for 2 purposes that will benefit you in the long run. First, you may need to do this same project another time. Of course, it will be because people realized you did such a great job the first time! Think about how much easier it will be the second time. You’ll have your outline, timeline, and the necessary backup materials in your Running File for that project. Easy! Now the second reason is that you may want look forward to the day that you can give—ah, delegate—this project to someone else. That’s what leaders do! And leaders also have a responsibility to see that their delegates are organized and productive. Well, you’ve already performed a big part of your future responsibility.
 
Doesn’t that make you think leaders have it easy? I hope you get the opportunity to see that it’s true!
 
 
 
Be sure to visit our site, www.WomensMedia.com to get Expert Advice for Working Women.
 
 
 
Further Reading:
 
Website, WomensMedia, by Natalie R. Manor, Leadership & Confidence
Many Women Are Competent, but Lack Confidence
 
Website, WomensMedia, by Ramona Creel, How to Delegate More Effectively
 
Blog, Women’s Lunch Talk, by Nancy Clark, A Busy Working Woman Needs To Prioritize Her To-Do List  —Take These 5 Steps For A To-Do List That Keeps Your Priorities In Mind or listen to it here.
 
Podcast (always about 5 minutes), Working in Heels, by Nancy Clark, Leadership & DelegationBy Delegating Tasks You Can Save Time And Boost Your Leadership Status or read it here.
 
Blog, Women’s Lunch Talk, by Nancy Clark, Power For Women —Successful Women Use Power Differently Than Men or listen to it here.
 
Website, WomensMedia, by Debra Pestrak, If You Want to Succeed, Attitude is Everything
 
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A Busy Working Woman Needs To Prioritize Her To-Do List

December 7th, 2008

Take These 5 Steps For A To-Do List That Keeps Your Priorities In Mind
 
 
If you’re a working woman, chances are you want to be a success in your job and you want to
be a success with your family and your friends, and you want some time for yourself as well. Talk about a full bucket!
 
Well, there’s only so much time available in that bucket—we aren’t allowed to make it bigger. So the quantity of tasks we put into this bucket each day is limited. You know you could easily fill it tomorrow with any 1 of these categories:
 

  • Job
  • Family
  • Friends
  • Yourself

1.  First, you need some research. You need to know what works best for other working women. Our audience members at www.WomensMedia.com have tested our ideas and have saluted the one I’m about to tell you. Most of these women have agreed with us that they’re near a computer and would like to use it for their lists. We agree. This does make it nice and easy—and it looks good too! Aesthetics are important. Well, actions are too.
 
2.  Now you need to know how to format any item on your To-Do List. It can’t be something difficult to do in one sitting, like “Prepare the Marketing Report.”  You might have a file for the Marketing Report. If you’re one of those Super-Organized Women, you probably have an outline of the steps that need to be taken—and the steps are in order! Nah, I’m not one of those women either. So, just think about the Marketing Report and decide what is one physical action that should be taken first. It might be an action such as, “Email, phone, or visit Jan to get her data.” That’s still not quite right. You have to state the exact action you’re going to take—OK, OK, I’ll email her.
 
3.  You remember those 4 categories I mentioned, Job, Family, Friends, and Yourself? (You might want to add others, such as Church, etc.) Well, start with each of these separately, putting To-Do items—just a few—under each. When you’re a working woman it’s tough to decide which category is more important—so don’t do that yet!
 
4.  At the left of each item put:

  • “H” for high priority
  • “M” for medium priority, or
  • “L” for low priority. 

You have a column of priority levels, then tab over, and you have the tasks listed. Look over the items you’ve listed as High Priority. Now think about the direction you want your career to take. Are you missing a task that will lead you there? This only takes a minute, but it’s a minute you should give your To-Do List each day. Now put your tasks into priority order, and see why using a computer is so helpful.
 
Here’s the customization decision only you can make:  Do you want to see 4 categories on your To-Do List separately or do you want to lump them together? Either way, keep the total number of tasks low. You want this to be a Doable To-Do List for the day.
 
 
5.  At the end of the day, put an “X” in front of the tasks you’ve completed. Congratulate yourself for doing a good—or pretty good—job! In fact, why don’t you give yourself a little reward? Why not? It reinforces this good behavior—and it adds to the “Yourself” category that’s probably not seeing much activity.
 
I have 2 Tips of the Week to give you. I know I’m going overboard.
 
Tip #1:
 
Working women use those computers! Is there a chance down the line that you’ll want to compile a list of completed tasks to show someone else? Or for your own use? In that case, save the file with the date and use the untackled tasks—don’t feel bad if there are some—to start the next day’s list. When you’re assigning the high, medium, or low priority to these reappearing tasks, add the letter to the front of the line. This way you can quickly see if you’re avoiding an item—there’ll be a double or a triple letter there. Ooow, sounds bad. You’re right; it’s not good. My advice is to uncover the problem. Is this something someone else should be handling? Is there an unpleasant side to this task that you need to commit to handling? What will happen if this task is never handled? Hmmm, maybe that’s an incentive.
 
Tip #2:
 
Here’s another customization decision you must make:  Do you think it will help you to put approximate times next to some of the items? For example:
 
·         “I’ll do this before 11 am.” – or
·         “At 2 pm I’ll drop everything else and I’ll do this task” – or
·         “Before I go into the meeting I will do this. And I mean it!”
 
If so, put this in parentheses after the item. In fact, I list it in blue ink instead of black. Aesthetics, you know are important—almost as important as actions.
 
Now, go out there and act on your To-Do List. It’s a great stress reliever!
 
 
Further Reading:
 
Website, WomensMedia, by Susanna Palomares, Setting Goals:  The 6 P’s of Goal Setting
 
Website, WomensMedia, by Randy Siegel, Use Communication Strength in Business
Must You Sacrifice Some Likeability For Authority?

 
Blog, Women’s Lunch Talk, by Nancy Clark, Multitasking:  A Gift Or A Curse?
—Save Time By Reducing Multitasking or listen to it here.
 
Podcast (always about 5 minutes), Working in Heels, by Nancy Clark, Looking for Female Leadership At The Top Of Companies? What You Should Add To Your Resume To Be CEO-Ready
 
Blog, Women’s Lunch Talk, by Nancy Clark, Challenging Gender Stereotypes —Speak Up When You Hear Gender Stereotypes or listen to it here.
 

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The Good News About Women And Leadership

November 22nd, 2008

They’re Finally Ready For Us!
 
 
What if you asked 2,250 adults across the U.S. who makes a better political leader, a man or a woman? And what if you divided leadership into 8 character traits?
 
Luckily for us, the Pew Research Center found the money and the people to fund a well-run survey asking these exact questions. What did they find? They found a paradox in our society.
 
They identified these 8 political leadership traits:
 

  1. Honest
  2. Intelligent
  3. Hardworking
  4. Decisive
  5. Ambitious
  6. Compassionate
  7. Outgoing
  8. Creative

And they got these results:
 

  1. Honest                           Women             50% vs  20%
  2. Intelligent                       Women             38% vs 14%
  3. Hardworking                   Men and Women
  4. Decisive                          Men                  44% vs  33%    
  5. Ambitious                       Men and Women
  6. Compassionate              Women             80% vs   5%     
  7. Outgoing                        Women             47% vs  28%
  8. Creative                         Women             62% vs  11%

The survey showed that people rated women as better leaders in 5 out of 8 categories, men in one category (decisive), and men and women equally in 2 categories (hardworking and ambitious).
 
This certainly is not the result the Pew Research Center would have found in the 1980’s. Times have changed.
 
Here’s the paradox: 
 
Women have made great strides in educational attainment (6 out of 10 college degrees go to women) and women have achieved near equal participation in the U.S. workforce (46.5%), very few have made the jump to the highest levels of political leadership (17% in the Senate and a mysteriously equal 17% in the House) or corporate leadership (less than 3% of the Fortune 500 companies in 2008 had female CEO’s).
 
Is this the truth?
 
Are people fibbing when they take this survey, and they really don’t think women are good leaders, but it wouldn’t be politically correct to say this? Luckily again for us, the Pew Research Center wondered the same thing, so they conducted a second survey. They were given profiles of 2 candidates, Ann Clark and Andrew Clark who had similar characteristics, except for gender. How did each rank on their  “likeliness to vote scale?”  They came out the same! Gender no longer mattered. In fact, when it comes to assessments about character, the public’s gender stereotypes are actually pro-female.
 
Getting back to sports—
 
Women come out of this survey like a sports team that racks up better statistics but still loses the game. The 8-traits survey stats are women over men by 5 to 1, with 2 ties. Nearly all these gender evaluations are shared by men as well as women. Interesting.
 
Gender no longer matters (yea), so why do we have this shortfall (boo)?
 
A number of recent studies have shown that women do about as well as men once they actually run for office, but that many fewer women choose to run in the first place. Some people think this is because party leaders are reluctant to seek out women candidates, especially for highly competitive races. (This may be rapidly changing!)
 
A recent Brookings Institution study gives another explanation. It suggests that women may be constrained by their own shortfall in political ambition—which, the study theorizes, is the sum of several factors:
 

  1. They have more negative attitudes than men about campaigning for office,
  2. They under-value their own qualifications for office; and
  3. They are more likely than men to be held back by family responsibilities.

My Tip of the Week involves some missionary work you can do, all for the benefit of women.
 
 
Tip:
 
Think hard about the 3 reasons women may not be stepping up for a political office. Could one of these be holding you back? Should it be holding you back? For instance, # 3, family responsibilities, look at the U.S. Senate and House right now. Quite a few of these women have raised families. You could start thinking about local positions you could hold now and ramp up later.
 
Perhaps there’s a woman you know who you’d like to see making responsible decisions in our government. Talk to other women and form a posse to convince her to run for office. I personally know of one woman, who had only held PTA positions, who said this happened to her. She said she was stunned, but the momentum kept building, and her confidence built right along with it. Today she’s a respected politician making careful decisions which help mold our society.
 
Think it over. Take a step. Or help another woman realize her potential. There’s something you can do!
 
 
Be sure to visit our website, www.WomensMedia.com, for Expert Advice for Working Women.
 
Further Reading:
 
Website, WomensMedia, by Judy B. Rosener, Ph.D., Women on Corporate Boards Make Good Business Sense
 
Blog, Women’s Lunch Talk, by Nancy Clark, Is There A Gender Gap On Corporate Boards? —That Gender Gap Is A Gender Grand Canyon!or listen to it here.
 
Podcast (always about 5 minutes), Working in Heels, by Nancy Clark, Leadership Using CollaborationCollaboration For Good Leadership
 
Blog, Women’s Lunch Talk, by Nancy Clark, Power For Women —Successful Women Use Power Differently Than Men or listen to it here.
 
Website, WomensMedia, by Debra E. Meyerson, Ph.D., Gender in Business: Speak Up About Double Standards

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