Improve Your Business Communication Skills

Early in my career I had a boss who was the king of the word but. His coaching sounded something like this: “You’re a strong team player, determined and driven, BUT what we need to work on is …” and “I appreciate your willingness to stay late last night, BUT …”

Every time he complimented me, the compliment would be followed by but. As a result, I stopped listening to what he said before the but and only paid attention to what came after.

Have you ever stopped to consider how many times you use the word but? I’m not saying you can never speak this word again. However, be careful of the context in which you use it. But and however can have negative connotations. For example, suppose you are in the boardroom with your team discussing how to improve sales. A team member says, “I’m really struggling in my territory because most of my clients have cut back on their budgets.” You respond, “I understand it hasn’t been easy, BUT we have a business to run and you need to increase sales.”

Your communication skills can be improved. Listen to my other recommendations, and your business will begin soaring toward success!

Listen to today’s podcast here.

On our website, WomensMedia you should read this: Communicating With Impact and Influence , or this: Be an Effective Listener!

It may help to listen to Powerful Communication For Women —How To Change “I Speak Like A Girl” to “I Know What I’m Talking About”
or read it here.

For quick updates for business women you should follow NancyFClark on twitter here.